Achieva Credit Union Indirect Loan Processor in Dunedin, Florida
Dominate in service by maintaining knowledge of all products, services, organizational policies and procedures. Perform a variety of services for both internal and external members and lending functions via telephone, e-mail and internet. Must be able to work before or after hours, Saturdays and Holidays on an as needed basis depending on the workload or special projects.
Review, audit and fund loans from SAIL to FSP.
Contact and on-going follow up with dealers for missing information on contract.
Must call contracted applicants to verify information provided by the dealer.
Keep immediate supervisor, Indirect Underwriters and Credit Manager apprised of any dealer issues included but not limited to misrepresentation by the applicant or dealer.
Knowledge of Achieva Credit union’s lending procedures and guidelines as they related to the position.
Knowledge of regulatory and compliance requirements as they relate to the position.
Scanning and verification of imagined contracts.
Attend required meetings and training sessions as requested.
Perform other essential job functions as required or assigned.
Cross Trained as back up for other areas within the department. On rare occasion, it could be to temporarily support an area outside of the LPSS Consumer Lending Department.
Professional and efficient communications with all departments in order to promote teamwork and high quality member service.
Prompt, friendly and accurate service to internal and external customers.
Represents the credit union in a courteous and professional manner.
Partner with leadership to be a top employer
High School Diploma or equivalent required. Knowledge of Indirect Lending/Dealer Services desired but not required. 1-2 years customer service experience.
Keyword: Bank, Banking, Credit Union, Loan, Processing, Processor, Lending, Indirect, Audit, Funding, Fund, Consumer,
From: Achieva Credit Union