Johns Hopkins Medicine Patient Financial Service Rep I- Payment Poster in St. Petersburg, Florida
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Patient Financial Service Rep I- Payment Poster
Requisition #: 166750
Location: Johns Hopkins All Children's Hospital,
St. Petersburg, FL
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: March 13, 2018
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
The Patient Financial Services Representative I is responsible for a variety of roles, including but not limited to customer service, claim processing, and cash posting. Assists with all facets of the hospital billing process to meet deadlines and to be timely in reducing unbilled inventory, accounts receivable, cash posting, and account inquiries.
Downloads EFT posting files from SSI HARP on a daily basis to ensure that payments are posted to the patient's account within 24-hours of bank deposit.
Processes lockbox payments within 24-hours of receipt to ensure that payments are posted to the patient's account appropriately.
Manually posts rejected payments to ensure that the appropriate balance is reflected in the patient's account.
Posts zero-pay transactions to the patient's account within 24-hours of receipt to ensure that the appropriate research and account follow-up can be taken.
Posts online payments, credit card payments, and over the counter cash within 24-hours of receipt of the payment journals to ensure that the appropriate payments are reflected in the patient's account.
Researches and resolves unapplied cash accounts within 30-days of posting to ensure that the appropriate payment is reflected in the patient's account.
Researches and resolves missing payment inquires to ensure that the appropriate payments are posted the patient's account.
Monitors and reports any changes in payment trends on the cash spreadsheet to ensure that management remains informed of any fluctuations in cash.
Updates the daily cash batch log and reconciles to the bank report to ensure that all monies are posted to the patient's account within 24-hours of receipt.
High School Diploma
Two years of relevant work experience with a moderate understanding of hospital payment posting
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.