MyFlorida HEALTH SERVICES REPRESENTATIVE - 64058530 in TAMPA, Florida

HEALTH SERVICES REPRESENTATIVE - 64058530

Date:Apr 15, 2018

Location:TAMPA, FL, US, 33613

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Requisition No: 33812

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64058530

Position Number: 64058530

Salary: $32,000 annually

Posting Closing Date: 04/26/2018

DEPARTMENT OF HEALTH – HILLSBOROUGH

Division of Disease Control

13601 North 22nd Street

Tampa, FL 33613

Health Services Representative (Disease Intervention Specialist)

Two positions available

Thank you for your interest in career opportunities with the Florida Department of Health - Hillsborough County. If you're looking to build a great career in public health - you've come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join this team and make the Florida Department of Health - Hillsborough County your employer of choice.

The Department of Health’s mission is to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.

The Florida Department of Health is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.

Health Services Representative (Disease Intervention Specialist)

The incumbent in this position may work in a clinical setting, at the county jail, field setting or office setting. This position is responsible for independently identify and contacting persons known or suspected of spreading or being exposed to communicable disease such as syphilis, HIV/AIDS and other conditions in a culturally sensitive manner.

Responsibilities may include:

  • Locating and notifying individuals who has been exposed and/or tested positive for communicable disease such as syphilis and HIV/AIDS in a confidential manner.

  • Providing counseling and education to clients

  • Referring at risk individuals for testing, clinical evaluation, treatment and other disease preventable services

  • Interviewing infected and non-infected patients to identify partners and other contacts to stop transmission and prevent adverse health outcomes.

  • Serving clients directly via phone or face-to-face in a clinic, jail, home or other setting such as a homeless shelter.

  • Developing, implementing and evaluating education programs regarding various programs such as HIV/AIDS, TB, Immunizations and Refugee Health.

  • Assisting with marketing and special events.

  • Field work including directly observed therapy of medications, assuring compliance with treatment plans.

  • Assisting with outbreaks of various communicable diseases.

  • Working with healthcare providers in the community to assist refugee patients with scheduling of follow-up appointments for primary care and specialty care providers.

  • Attending various task force and other types of community meetings.

  • Attending health fairs within the community; these activities may occur before, during or after normal working hours and/or on weekends or holidays.

Minimum Qualifications:

  • Bachelors’ Degree in health and/or social science and/or 1-year experience as a Disease Intervention Specialist (DIS) or 4 years’ experience as a certified or licensed professional in the healthcare field.

  • Valid Florida driver’s license or able to get one within 30 days of hire.

Other Desirable Qualifications:

  • At least one year of client/patients interviewing experience to obtain relevant information.

  • Phlebotomy training or certification

Knowledge, skills and abilities, including utilization of equipment, required for the position:

Ability to establish and maintain effective working relationships with others.

Ability to communicate effectively, both verbally and in writing and through empathic listening and to elicit information as appropriate to the needs of the audience.

Ability to listen to and understand information and ideas presented through spoken words and sentences.

Ability to persuade others to change their minds or behavior.

Ability to plan, organize and coordinate work activities.

Ability to operate commonly used office equipment such as computers, printers, fax machine and paper shredder.

Ability to use Microsoft Office products (Outlook, Excel, Word, PowerPoint, knowledge of Access database software is a plus).

Ability to multi-task and handle face-to-face public interactions

Ability to educate patients

Department of Health Career Service employees enjoy the followingbenefits:

  • State of Florida Retirement package - 3% employee contribution required

  • 9 Annual paid holidays

  • Ability to earn 104 hours of paid Annual Leave (annually)

  • Ability to earn 104 Hours of paid Sick Leave (annually)

  • Health insurance for individual or family coverage - State pays 80% of premium

  • Life insurance – State pays 80% of premium

  • Additional supplemental insurances available such as dental, disability, etc.

  • Tax Deferred Medical and Child Care Reimbursement Accounts available

  • Tuition waivers to attend state universities/community colleges

  • Access to the Nursing Student Loan Forgiveness Program

  • Additional benefits information can be found under the employment section ofhttp://hillsborough.floridahealth.gov/about-us/careers.html.

Important Notices

*Note:Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days

Current State Employees - Salary for current employees is based on employee’s current payband/ paygrade.

Only U.S. citizens and lawfully authorized alien workers will be hired.

Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, visithttp://www.sss.gov.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Fingerprinting is required of the successful applicant for a sensitive position.Note: You will be required to provide your Social Security Number (SSN) to conduct this background check.

Successful completion of a drug test is a condition of employment for safety-sensitive positions.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veteran Information: Certain veterans and spouses of veterans receive preference in employment by the state (applies only to positions within the Career Service).

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere. All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Tampa