Hostway System Support Technician (L1) in Tampa, Florida

COMPANY OVERVIEW:

Hostway Corporation is a leader in Cloud, Managed, and Hybrid Hosting. Hostway delivers reliable, secure, and scalable Infrastructure-as-a-service (IaaS) solutions to over 500,000 customers worldwide. Hostway has emerged as one of the largest cloud hosting and Infrastructure-as-a-Service providers in the world due to the company’s expertise in developing secure, multi-tenant hosting environments and is committed to providing SMB's and large enterprises with cost effective business solutions. Hostway’s core products include Managed Hosting, Cloud Hosting, Web Hosting and Email and Applications. For more information about Hostway, please visit http://www.hostway.com.

POSITION PURPOSE:

Hostway Corporation (www.hostway.com) is looking for a Datacenter Technician. The position will include a variety of responsibilities in a fast-paced environment. The ideal candidate is highly motivated, imaginative, innovative, easy to work with, and excited to learn new, bleeding-edge technologies.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Deploy, setup and maintain enterprise hardware from various manufactures (Dell, HP, Sun, Cisco, NetApp, EMC)

  • Install (and remove) racks, shelving, power strips, rails, cable management within data center

  • Install custom configured operating systems (Windows, Linux, and FreeBSD)

  • Perform minor troubleshooting and assist senior level engineers in troubleshooting customer problems

  • Maintain accurate records of all Data Center equipment

  • Install hardware upgrades in existing servers

  • Fabricate and run network cables

  • Possess the ability to comprehend and execute company-wide interdepartmental escalation procedures

  • Participate in team meetings, providing input and suggestions to further increase productivity

  • Perform daily facility related tasks and any other assigned duties

Requirements

MINIMUM QUALIFICATIONS:

  • High School Diploma

  • Basic understanding of computer hardware

  • Basic understanding of networking with an emphasis on TCP/IP

  • Experience installing and configuring Windows or Linux systems

  • Strong understanding of server technology including RAID

  • Knowledge of IP tables and Windows Firewalls

  • Ability to function as a team member and get along with others

  • Ability to communicate effectively verbally and written

  • Must have flexible shift availability including nights, weekends and holidays

  • Must have excellent problem solving and the ability to prioritize tasks and responsibilities

  • Ability to lift 50lbs

  • 1 year related experience in Data Center Environment

  • Understanding of data center cabling standards including fiber optics

  • Basic working knowledge of electrical systems and general electrical theory

  • Microsoft and/or Cisco certification a plus

  • Experience with Cisco firewalls a plus

Benefits

Hostway offers a competitive salary and benefits including Vacation, Extended Medical, Dental, Retirement Plan, and much more.

Hostway thanks all candidates for their interest; however, only shortlisted candidates will be contacted.