United Rentals Inside Sales Representative, Customer Care Center in Temple Terrace, Florida

Description:

We are going through tremendous growth and career advancement which has led to increase career opportunities within our Customer Care Center!

United Rentals is offering an excellent opportunity for career-minded Inside Sales Representatives who are ready to grow their career to the next level. To facilitate top rate service to our customers, we are seeking to build a team of knowledgeable sales and service oriented Inside Sales Representatives.

Duties include:

*Create a positive and consistent customer service experience.

*Process rental quotations, reservations, and contracts in compliance with the company policies.

*Accurately capture all information (required or additional) pertaining to a complete reservation.

*Communicate to a customer any terms/conditions applying to a request.

*Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function.

*Identify and qualify an equipment request to ensure it will suite the customer's requirements.

*Negotiate prices on equipment rentals in accordance with pricing policies and procedures.

*Coordinate with all inside and outside branch staff to ensure customer satisfaction.

Requirements:

Job Requirements : High School Diploma or equivalent required, Bachelor's degree preferred.

  • Strong knowledge of construction equipment

  • Strong customer service orientation

  • Strong communication skills are essential

  • Sale experience preferred.

  • Strong computer skills and knowledge of most current business software

  • Strong teamwork and interpersonal skills

  • Independent worker and self-started with strong self-imposed structure.

  • Multi-tasking and organizational skills

  • Strong sense of urgency

  • Typing skills

  • Must have clear and pleasant phone demeanor Excellent oral and written communication skills.

  • Proficient in Microsoft applications-Word, Excel, Access ,Email and SURI

  • Knowledge of overall construction industry

  • Knowledge of product and equipment usage and applications

  • Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations.

  • Strong sense of urgency

Working Conditions: Office environment; sitting at a desk and working at a computer.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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